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Customer service

Free pre-sale consultation, on-site inspection

You are welcome to reach us by telephone to have free consultation, understand our equipment performance and technology principle.

By the provision of relevant information, we recommend the most suitable product to you free of charge.

We regularly organize live demonstrations, technical exchanges and other activities. Please feel free to attend to get a thorough understanding of our equipment.

Strong customer service support

Freetech service network covers across the country with multiple service centres, experienced engineers and technical personnel for after-sales services like equipment archives management, maintenance, operation and maintenance training, to ensure that the equipment always stays in the best conditions.

Affluent spare parts supply

Freetech’s warehouse is well-equipped with affluent critical spare parts for the equipment under service. Customers do not have to worry about the long lead time of part availability.

In time customer response

After receiving the users’ service requests, our after-sales service department will respond quickly. We will delegate service technicians to have on-site trouble-shooting where necessary.

Freetech regularly visits the end-users to evaluate the usage status.

Comprehensive training

Clients using Freetech’s equipment can get comprehensive technical training, including theoretical lessons, operation training, and evaluation with certification.

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NO.9 Hengfei Road, Nanjing Economic&Technological Development Zone, Jiangsu, China

P.C.:210038 Tel: (86-25)85803030 Fax: (86-25)84861515

Freetech Hot-in-place Copyright © 2014 all rights reserved Su ICP for 10217671

(852) 2330 9600
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