Customer service
Free pre-sale consultation, on-site inspection
You are welcome to reach us by
telephone to have free consultation, understand our equipment performance and
technology principle.
By the provision of relevant
information, we recommend the most suitable product to you free of charge.
We regularly organize live
demonstrations, technical exchanges and other activities. Please feel free to
attend to get a thorough understanding of our equipment.
Strong customer service support
Freetech
service network covers across the country with multiple service centres, experienced
engineers and technical personnel for after-sales services like equipment
archives management, maintenance, operation and maintenance training, to ensure
that the equipment always stays in the best conditions.
Affluent spare parts supply
Freetech’s warehouse is well-equipped with affluent critical spare
parts for the equipment under service. Customers do not have to worry about the
long lead time of part availability.
In time customer response
After receiving the users’ service requests, our after-sales
service department will respond quickly. We will delegate service technicians
to have on-site trouble-shooting where necessary.
Comprehensive training
Clients using Freetech’s equipment can get comprehensive
technical training, including theoretical lessons, operation training, and
evaluation with certification.